What was said lines up with what the government already knows.
The government's own discussion paper includes a case study about an AI shopping agent that overspent a person's money, with no clear answer as to who was responsible: the person, the business, or the developer. Independently, a participant in our session described a closely similar situation from personal experience: an unauthorized, system-driven transfer between bank accounts, with no consent obtained, no clear record of what happened, and no straightforward way to get it corrected.
The paper also describes a car dealership's chatbot making an offer the dealership later said it was not authorized to make. Participants raised the same pattern on their own: when an AI system causes a problem, it is often unclear who is answerable, and there is often no record detailed enough to establish what happened.


