COV-AI-001
01 / 04The City launched an AI chatbot on vancouver.ca in March 2025 to answer questions when staff are unavailable, with an operating window of 4:30 pm to 8:30 am daily, a feedback survey, and oversight described as sitting with a City AI Advisory Committee.
- What this establishes
- That the City deployed a public-facing AI system, when, and what it said about oversight.
- What it does not establish
- The vendor, the underlying model, what happens to what residents type into it, or whether the advisory committee reviewed it before launch.
SourcesCOV-AI-001